When ordering from us, If your parcel / DPD bag appears to be damaged or is in a poor state, Please refuse the parcel so that it is returned to us..
Once a parcel is signed for, we cannot accept any responsibility for damaged items!
Once a parcel is returned to us, we will contact you to arrange redelivery of replacement items.
Please Note: Anyone that has a business/ works in vape industry or are buying to resell cannot use any of our discounts/coupons or orders will be cancelled and refunded.
FOR NEXT DAY DELIVERY ALL ORDERS MUST BE PLACED BEFORE 2PM
Saturday Delivery Service:
We can offer you a Saturday delivery at an additional cost:
Express 1kg bag: an additional charge of £8.69
Express 5kg bag: an additional charge of £9.72
Parcel up to 10kg: an additional charge of £9.72 (+£0.39 per any additional kilo)
if this is something that you are interested in please place this in your notes or email us so we can invoice you for this service.
Please note Next Day Courier is subject to stock availability and items ordered.
Excluding overseas includes Scottish Islands/Highlands and Isle of Wight/Man
FOR THOSE USING A DISCOUNT CODE PLEASE EXPECT DELAYS ON ORDERS.
IMPORTANT NOTICE: AS OF THE END OF JULY THE REWARD POINT SYSTEMS WILL END. ALL YOUR REWARD POINTS MUST BE USED BY 31/7/19 OR AFTER THIS DATE THEY WILL NO LONGER BE REDEEMABLE .