When ordering from us, If your parcel / DPD bag appears to be damaged or is in a poor state, Please refuse the parcel so that it is returned to us..
Once a parcel is signed for, we cannot accept any responsibility for damaged items!
Once a parcel is returned to us, we will contact you to arrange redelivery of replacement items.
Please Note: Anyone that has a business/ works in vape industry or are buying to resell cannot use any of our discounts/coupons or orders will be cancelled and refunded.
NOTICE: WHEN USING DISCOUNT CODES PLEASE EXPECT DELAYS ON POSTAGE DUE TO HIGH VOLUMES OF ORDERS PLACED.
FOR NEXT DAY DELIVERY ALL ORDERS MUST BE PLACED BEFORE 2PM
Saturday Delivery Service:
We can offer you a Saturday delivery at an additional cost:
Express 1kg bag: an additional charge of £8.69
Express 5kg bag: an additional charge of £9.72
Parcel up to 10kg: an additional charge of £9.72 (+£0.39 per any additional kilo)
if this is something that you are interested in please place this in your notes or email us so we can invoice you for this service.
